GENERAL CONDITIONS
POSADA DE LA LUZ
Booking Conditions
• Minimum reservation of 15 days.
• Check‑in 13:00–20:00 / Check‑out before 11:00.
• Smoking and parties are not allowed.
• No pets allowed.
• It is not permitted to accommodate people who are not registered.
• From midnight onwards, no noise may be made that could disturb the rest of other guests.
• It is not permitted to light candles, incense, or any type of flame inside the rooms.
• 50% upon booking; the remainder is payable on the day of arrival.
For stays longer than 30 days, the following payments will be made at the beginning of each cycle.
Cancellation Policy
• Cancellation: 100% refund up to 7 days before arrival (minus fees + VAT).
• Within 7 days: deposit is non‑refundable.
• If you cancel on the day of arrival: you will have to pay 100% of the reservation.
Long-stay discount policy
• For stays longer than 30 days, starting from the first month, the room discount will be applied on a monthly basis.
• If you cancel your stay before the end of the first month, you will pay for the days enjoyed at the full price.
• If you cancel your stay during any remaining month, you will pay for the days of the month of cancellation at the discounted price.
• If you cancel your long-stay reservation after 7 days, we will refund the amount after deducting the first 30 days.
Guest Responsibilities
• Pay for contracted services.
• Provide ID or passport at check‑in.
• Sign registration form upon arrival.
• Respect all POSADA DE LA LUZ rules.
• Charges will be applied for any damages.
Contact Details
Address: Calle Juan Carlos I, 4 - 50311 Torralba de Ribota (Zaragoza, Spain)
Email: hola [at] posadadelaluz.com
Use of the digital assistant
POSADA DE LA LUZ may provide a digital assistant based on artificial intelligence to offer general guidance regarding availability, stays, and project features.
The assistant does not formalize reservations nor process payments.
Any booking will only be valid when completed through the official website channels.
Use of the assistant implies acceptance of the current Privacy Policy and the data processing conditions described therein.